People are expressing “reservations” for this new policy.
A French restorer has been torn online after announcing a new fine in dining parties, the number of members of whom did not match their original booking.
Olivier Vincent, the chef and manager at L ‘-Lot in Amboise, were reported to have become saturated with parties that either exceeded or did not fall into the number of patrons they had booked for him, local media reported.
The problem – which is reported to have occurred on the “weekly” basis for the boss – was particularly harmful as his country has only 20 seats.
Vincent announced in a Facebook post, which has won 27,000 views in the first 24 hours that dinners that fail to reach the number of guests specified in their reservation “will be charged 15 euros ($ 17.27) for a missing or additional person”.
“Thank you for your understanding,” the Frenchman wrote. “We’re here because we have to make people responsible.”
L’îlot currently boasts a 4.7 respectable Google stars, which is described to serve “inventor gourmet tiles prepared at a restaurant under the ground with an open kitchen”.
According to Vincent, the incorrect booking issue had continued since Covid, but things came to the head last Sunday when a client exchanged numerous messages trying to change booking.
“After about ten emails with one person, she told us there would be eight, then nine, and finally, they reached seven without warning, without forgiveness,” he recalled.
Vincent said there is no excuse for this mistake in one day and age where “everyone has their phone on them, 24/7, in his pocket.”
“If we are able to book, we are able to call to say whether we will be less, or more, or we are not coming,” he said.
“If we are here is to work. It’s not to have tables, not to have clients,” Vincent vented. “We are organized so that everything is calm. We have staff. We work with fresh products. We do not pay employees and suppliers with monopole tickets. My restaurant is a business.”
However, politics received mixed evaluations with some critics claiming to be unfair to dinners that had to cancel the last minute due to unforeseen circumstances.
“A little by a restrictive business practice if there are only one or two people missing from a large table,” one said. “Emergencies exist. You won’t get great publicity for yourself.”
They added, “Even if there are abuses, you are going a little away. Imagine a doctor in calls that cannot join their family for dinner, or someone who has a family emergency.”
“An unforeseen last minute event,” said another. “Leaving out of the restaurant (has happened to me before) … Okay, I can also go somewhere else. It seems very counterproductive to me.”
However, many were on board with the issue they thought was the perfect antidote for an epidemic of unconsidered dinners.
“I think it’s completely normal, people just have to give enough notice, it’s a lack of good behaviors, that’s what the reserves are,” one defender said. “You have guests, you count 8 people. Two do not come without warning, you have made purchases and cooking accordingly.”
They added, “Personally, the next time I do not invite them. This is his living, he loses two places, so I fully understand his approach.”
Meanwhile, another restorer claimed that “this kind of situation has unfortunately become commonplace.”
“Among the ghost reservations, the last minute cancellations and the clients who arrive too late, hoping they will serve anyway, has become a real headache,” they writes. “For a small institution, every table counts. The service is not just about the dishes, it is about a meticulous organization, a kitchen team, the exact time – and when things go from the rails due to careless behavior, the loss of income is very true.”
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